Privacy Policy

Aion Cargo Solutions (“we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information in accordance with the New Zealand Privacy Act 2020 and other applicable laws.

This Privacy Policy explains how we collect, use, store, and disclose personal information when you use our services.

1. Information We Collect

We may collect the following types of personal information:

• Name, contact details (email, phone number, address)
• Company details and business contact information
• Shipping and freight details (including consignment numbers, customs documentation, etc.)
• Payment and billing information
• Any other personal data required to provide freight forwarding and logistics services

We collect this information directly from you, your company, or third parties such as shipping partners, customs authorities, and regulatory agencies.

2. How We Use Your Information

We use your personal information for the following purposes:

• To provide freight forwarding, customs clearance, and logistics services
• To communicate with you about shipments, deliveries, and service updates
• To comply with legal and regulatory obligations (e.g., customs reporting, taxation)
• To improve our services and website
• To process payments and manage accounts

We do not sell your personal information to third parties.

3. Disclosure of Your Information

We may share your personal information with:

• Shipping carriers, customs authorities, and logistics partners for service fulfillment
• Regulatory and law enforcement authorities when required by law
• Third-party service providers (e.g., IT support, payment processors) who assist us in operating our business

We take reasonable steps to ensure that any third parties handling your personal data comply with privacy laws.

4. Data Security & Storage

We take appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. Your information is stored securely within New Zealand and may be processed in other jurisdictions where our service providers are located.

5. Your Rights

Under the Privacy Act 2020, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw consent for marketing communications

To exercise these rights, please contact us at [admin@aioncargo.com].

6. Cookies & Website Tracking

Our website may use cookies and analytics tools to collect information about visitor activity. You can adjust your browser settings to disable cookies if you prefer.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: admin@aioncargo.com

This Privacy Policy was last updated on [10 March 2025]. We may update this policy from time to time to reflect changes in legal requirements or our business practices.